Frances Lodge Windsor

A contemporary boutique B&B in an excellent location, just a few minutes walk from Windsor Castle and the town centre.

Privacy policy

About Us

This is a privacy policy for Frances Lodge. Our homepage on the Web is located at http://www.franceslodge.co.uk.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address: 

Frances Lodge
53 Frances Road
Windsor, Berkshire SL4 3AQ
UK

You may contact us by e-mail at reservations@franceslodge.co.uk, or you may call us at 01753 832 019.

Dispute Resolution

We have the following privacy seals and/or dispute resolution mechanisms. If you think we have not followed our privacy policy in some way, please contact us to resolve your concern.

Data Collection

This policy contains 2 data groups. The data practices of each group are explained separately below.

Group "Access log information"

We collect the following information:

  • Click-stream data
  • HTTP protocol elements

Our Web server collects access logs containing this information. This data will be used by ourselves and our agents for the following purposes:

  • Completion and support of the current activity.
  • Web site and system administration.
  • Research and development.

Group "Transaction info (optional)"

At the user's option, we will collect the following data:

  • Physical contact information
  • Online contact information
  • Demographic data
  • Purchase information

This data will be used by ourselves and our agents for the following purposes:

  • Completion and support of your booking.